1Bike

1Bike order

Cancel or withdraw from an order

Use this free form to request cancellation before dispatch or to exercise your withdrawal rights. It also works if you ordered as a guest.

Before sending your request

  • Withdrawal rights generally apply within a legal 14-day period where applicable.
  • Cancellation before dispatch depends on the current preparation status of the order.
  • After submission, we will send an acknowledgement and next steps on a durable medium.

Anti-spam protection
This check protects the form from automated requests.